Privacy Policy

At OLG Slots Newmarket, we value the privacy and security of our customers' personal data. This Privacy Policy outlines how we collect, use, share, and protect your information.

Collection of Personal Data

We may collect various types of personal data from you when you create an account, visit our website or app, participate in gaming activities, or interact with us through customer support channels. The data collected includes:

• Name
• Date of birth
• Address
• Phone number
• Email address
• Government-issued photo identification (for age verification purposes)
• IP addresses and device information for security and authentication purposes

Usage of Personal Data

We use your personal data to provide our services, including gaming activities, loyalty programs, customer support, and marketing communications. We may also analyze your interactions with us to improve our services and tailor them to your preferences.

Sharing of Personal Data

We do not share your personal data with third-party organizations except for the following purposes:

• To prevent or investigate potential fraud or security incidents
• To comply with applicable laws, regulations, or government requests
• With service providers who assist us in managing our operations

Data Protection and Security Measures

We take reasonable steps to protect your personal data from unauthorized access, disclosure, modification, or loss. We use industry-standard encryption technologies, secure servers, and firewalls to safeguard your information.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to collect anonymous browsing data for analytics and marketing purposes. You can control cookie settings through your browser preferences.

Customer Support and Data Protection

If you contact our customer support team, we may ask for additional personal data to address your inquiries or resolve issues with your account. We will use this information solely for the purpose of providing support services.

Accessing Your Personal Data

You have the right to access your personal data stored by us. To request a copy of your data or make corrections, please contact our customer service department through our website or app.

Changes to Our Privacy Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Any changes will be effective upon posting on our website and may also be communicated via email notifications or in-app updates.

By creating an account with us, visiting our website or app, participating in gaming activities, or interacting with our customer support team, you acknowledge that you have read, understood, and consent to this Privacy Policy.